← Back to Scenario Database

Refusing Handshake from CEO (A vocal employee)

Risk: medium Category: customer-facing

The Manager's Worry

"Career suicide / massive offense taken."

The Context

A vocal employee is facing issue: Career suicide / massive offense taken.

✅ Usually Workable Solution

If gender-related, it is religious. Advise them to place hand on heart and smile warmly. Brief the CEO.

Alternative Approaches

  • Check policy
  • Discuss with HR