← Back to Scenario Database
Refusing Handshake from CEO (A senior manager)
Risk: medium Category: customer-facing
The Manager's Worry
"Career suicide / massive offense taken."
The Context
A senior manager is facing issue: Career suicide / massive offense taken.
✅ Usually Workable Solution
As a leader, they are role modeling. If gender-related, it is religious. Advise them to place hand on heart and smile warmly. Brief the CEO.
Alternative Approaches
- ➡ Check policy
- ➡ Discuss with HR